WEB ACCESSIBILITY STATEMENT

At ebb & flo / The Art of She (operating as ebb & flo), we believe that fashion, self-care, and curated design should be accessible to everyone. We are deeply committed to ensuring our digital boutique provides a welcoming, inclusive, and seamless shopping experience for all visitors, regardless of ability or technology.

Our Ongoing Commitment
We are actively working to align our website features and digital presence with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.1) at the Level AA standard. These global guidelines explain how to make web content more accessible for people with visual, hearing, cognitive, and motor disabilities.

To assist us in this commitment, we regularly review our online platforms to improve user experiences, implement assistive technological practices, and optimize compatibility with modern screen readers and assistive devices.

Accessibility Features on Our Store
To ensure a comfortable browsing experience, our digital space focuses on key digital inclusivity principles, including:

Clear Visual Layouts: Maintaining strong text-to-background contrast ratios so our clothing descriptions, measurements, and labels are easy to read.

Alternative Text: Working to provide meaningful alt text descriptions for our curated images, footwear, and apparel collections so screen-reading software can interpret them accurately.

Logical Navigation: Building clean site architectures and text-based hierarchies that facilitate consistent keyboard-only or screen-assisted browsing.

We Are Here to Help
Digital accessibility is an ongoing journey, and as an evolving boutique, we know there may be areas we can improve. If you are experiencing any difficulty viewing, navigating, or purchasing items on our website, or if you notice any content or functionality that you believe is not fully accessible, please let us know.

We take your feedback seriously and are happy to assist you directly with your shopping needs.

Email Us: ebbnfloleather@outlook.com
Business Hours: Monday – Friday, 10 AM – 4 PM

Please include “Web Accessibility Inquiry” in your subject line, along with a brief description of the specific page or feature you encountered a barrier on. Our customer care team will gladly help you review measurements, describe a cosmetic shade, or complete an order manually over email.